I purchased a pair of Barska Deep Sea Binoculars a few years ago and this year found that they had fallen apart internally when I went to use them. To say the least I was very disappointed. This morning I was feeling slightly froggy and decided to address the situation. I put a review on opticspanet.com where I had purchased the binoculars and sent the below email to the manufacture, Barska. I am interested in seeing what kind of response I get from them. Right now I couldn’t see ever buying another barska product based on the quality of the binoculars I have right now. To spend over a hundred dollars on a set and then have them fall apart just sitting on the shelf is almost criminal. I hope it is a isolated incident in their product line. If they take it seriously then I will probably consider it to be fluke product and will give them kudos. If they don’t reply or blow it off I will take it as an indication that it is probably a fairly common occurrence that they don’t have much interest in rectifying. I run a business and it is amazing the difference in your customers response based not on never having a problem but on your response to a problem. I will post any replys I get here.
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