Recently I received a letter from BB&T where I have had the same accounts for well over a decade. They informed me that if my balances fall below 1500 dollars a month they will be charging me a 10 dollar service fee. It is a rare month in the last few years that I have a balance of more than a few hundred dollars in my personal account. So it leaves me feeling as if I am being penalised 120 dollars a year in the future for being poor. I will be expressing my opinion in person soon but for now I have sent the below letter to their customer service department through the online banking interface after receiving the same letter there that I did in the mail. Is it any wonder that we view the banks and credit card companys with such distrust anymore when at every chance they have they turn the screws on us a little more. I love how they can arbitrarily change the the type of account that I signed up for. Add fee’s, raise the fee’s, change the terms of the contract that I signed when I got the account…. grrrrr… I am not a happy camper right now.
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