I appologize to everyone that my website has been down for the last week. One of the other websites on my server got targeted for a DOS attack.. The attacker did a pretty good job of it. He couldn’t hurt the server but he was able to crash road runners gateway for the network. Between the attacker and Road Runners slow responce time it left me without an ip address for my server for about 8 days. Sadly I would have to rate the attacker as more competent than road runner support. On a bussiness class roadrunner account, and not a base account at that, they really were not that excited about helping us. Last thursday they were not responding to calls to their support center and saturday till this morning they also were unavailable. How do you provide a business class mission critical service if they wont even answer the phones and tell you we won’t be available for you when your down. The two lower end techs I delt with were nice but pretty unreliable about calling back when they said they would. They were as far up the food chain as I could get on the phone.. According to them the guys that I really needed to talk to don’t talk to customers and they had to relay all communications to them.
There is a lot more to the story but I can’t really talk about it yet.. 🙂 I have to wait and see what law enforcement is going to do first. So short version is we were attacked and have survived.
Unfortunately, this is getting to be more and more common.
yep… I don’t think i have had any down time on access to the server in the last two years up till this. Or not much..
Between it and the motherboard dying thursday evening its been a bad server month. Of note is that it and the server beside it both owned by me and setup by me had an uptime of 745 days.. Right now the other server is still trudging on.. 🙂 maybe I can get it to run 3 or 4 years uptime.